What is better Hipporello Service Desk or Vivantio? Reviewing products to get the best Help Desk Software doesn't have to be complicated. On our review platform, we enable you to match Hipporello Service Desk and Vivantio and promptly analyze their varying features. We allow you to examine their capabilities, supported devices, customer support, pricing rates, terms, plus more.
You can also compare their overall score (8.0 for Hipporello Service Desk vs. 8.4 for Vivantio) and overall customer satisfaction level (100% for Hipporello Service Desk vs. 93% for Vivantio). Devote time to examine your top choices and discover which one is ideal for your company. Similarly, you have to check the software vendor’s credibility; can you count on them and will they still be operating a few years from now?
We know that not all people have enough time to try out dozens of various products, so we created a list of recommendations that you may find useful. Our top choices for the Service Desk Software category are: Zendesk, Freshservice, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Hipporello Service Desk and Vivantio were evaluated by a group of reliable B2B experts who carried out a thorough analysis of all crucial elements of each solution. Their ultimate score was calculated by means of unique SmartScore algorithm that calculates an individual partial score to each element such as: main features, customer support, mobile support, security, user satisfaction as well as media presence. We know useful features are not the only factor crucial to a company so we make sure we pay attention to all facets of a service prior to calculating its final score.
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