Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Pricing Info
EvantoDesk – $16.67/agent/month or 15/agent/month (Annual Billing)
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Contact EvantoDesk for more enterprise pricing information and other product details.
Integrations
EvantoDesk integrates with the following business systems and applications:
- MailChimp
- ClinicAppointments.com
- Zapier
- QuickBooks
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Company Email
Contact No.
Company's Address
EvantoDesk
Eastwood Manor Stud, Eastwood, East Harptree BS40 6AH
United Kingdom
EvantoDesk Comparisons
Popular EvantoDesk Alternatives
In case you are still having second thoughts about which software will work best in your case it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each solution is and how large is its online presence. For example Vision Helpdesk Twitter profile has currently 1653 followers. At the same time EvantoDesk Twitter is followed by 0 people.
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