What is better Vision Helpdesk or AJ Help Desk? Finding the perfect Help Desk Software product is all about evaluating numerous solutions and identifying the top program for your specific needs. Our proprietary process will give you a fast look at the general rating of Vision Helpdesk and AJ Help Desk. For general quality and performance, Vision Helpdesk scored 9.2, while AJ Help Desk scored 7.2. On the other hand, for user satisfaction, Vision Helpdesk earned 99%, while AJ Help Desk earned 97%.
Below you can also check their characteristics, terms, plans, etc. to find out which software will be more suitable for your situation. One critical aspect to evaluate is if the application can toggle on/off permissions on various types of users to secure any sensitive company data.
Those of you who don't have much time or want a Help Desk Software recommendation from our experts may want to investigate these top choices for the current year: Zendesk, Salesforce Service Cloud, Freshdesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
You shouldn’t expect only a broad range of useful tools and adjustable pricing from a well-known Help Desk Software. Almost as significant as main features is a top-notch customer support. You want to ensure that if you have any questions about Vision Helpdesk or AJ Help Desk, or you run into a problem, or perhaps you’ll need to ask for a specific revision or functionality beneficial to your team you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a major asset if you are able to enjoy individual training or at the very least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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