Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- HD Video & Audio Calls
- Webinar Solution
- Instant Messaging
- Individual/Group Chat
- Availability Status Sync
- Local/Cloud Meeting Recordings
- File Sharing
- Calendar Integration
- Waiting Rooms
- Meeting Reminders
- Meeting Records
- Whiteboard Interface
- Screen Sharing
- Centralized Dashboard
- Moderation Tools
- Security
- API & SDK
Pricing Info
Pricing Info
VideoMeet offers several enterprise pricing plans for users to choose from. Here are the details of each plan:
Basic – Free
- 10 Hosted participants at a time
- Unlimited virtual meetings for unlimited time
- SSO access
- Online meeting rooms
- Customized video meeting backgrounds
- Waiting rooms
- Breakout rooms
Bronze – ₹499/license/month
- 50 Hosted participants at a time
- Unlimited group meetings (360 mins/group meeting)
- All features Basic Plan, Plus:
- Switch between meeting, conference, & webinar mode at runtime
- 1 GB Recording via cloud/license
Silver – ₹1,999/license/month
- 200 Hosted participants at a time
- Unlimited virtual meetings for unlimited time
- All features Bronze Plan, Plus:
- Run 2 simultaneous meetings
- Switch between conference & webinar mode at runtime
- Stream to social media
Ruby – ₹4,900/license/month
- 500 Hosted participants at a time
- Unlimited virtual meetings for unlimited time
- All features Silver Plan, Plus:
- Backstage
Emerald – ₹9,500/license/month
- 1,000 Hosted participants at a time
- Unlimited virtual meetings for unlimited time
- All features in Ruby Plan
Gold – by quote
- Whitelabel virtual event app
- Integration with business apps via API & SDK
- Bulk licenses
- Bundle discounts
- Online events
Integrations
Integrations
VideMeet integrates with the following:
- Active Directory
- Salesforce
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
RAS, Business Rankers, Paytm
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VideoMeet is a virtual event solution that permits you to conduct online meetings, video conferences, webinars, and chat discussions across platforms and devices.
Company Email
support@videomeet.in
Contact No.
Company's Address
VideoMeet Pvt. Ltd.
Dalda Factory Rd, Green Nagar, Vasundhara Colony, Durgapura, Jaipur, Rajasthan 302018
India
VideoMeet Comparisons
Popular VideoMeet Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
If you are still having second thoughts about which product will be best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular each solution is and how extensive is its online presence. For instance, in case of Facebook VideoMeet has 404 likes on their official page while Freshdesk Messaging profile is liked by 8987 people.
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