Compare Qualtrics CX vs. Vibe

There is a wide range of CRM Software products available for businesses right now. The best way to find out which product fits your needs best is to examine them side by side. As an example, here you can assess Vibe and Qualtrics for their overall score (8.0 vs. 8.8, respectively) or their user satisfaction rating (97% vs. 82%, respectively). You can even review their features and pricing stipulations and other useful details below. When matching products be sure to compare their related advantages and mark their disparities to get a clearer picture of both deals. What is more remember to assess other issues such as security, backup, usability, and customer service. In case you you want to quickly locate the top Customer Experience Management Software according to our review team we advise you try out one of these services: Contactually, Yotpo, Qualtrics CX.
Comparison

Qualtrics CX

VS

Vibe

VS

Qualtrics CX screenshot Vibe screenshot
Pricing Page

Total Score

Our Score

9.1 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?

Pricing

Pricing

By quote

free

Price Scheme

Price Scheme

Annual Subscription | Quote-based Free | Quote-based
Complete Review

Complete Review

General Description

General Description

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.
Vibe adds contextual information to your leads and customer list in your CRM and customer support systems.
Useful Links
Phone Number

Phone Number

+1 800 340 9194 +91 99616 51525
Company's Address

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA
Startup Village, Kalamasserry,
Kochi, Kerala 683503, India
Client Types

Client Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Languages

Available Languages

English, Chinese, German, Japanese, Spanish, French English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East
Cost Details

Cost Details

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Vibe is a free sourcing and public data collection tool for contacts. An enterprise edition for businesses is available. Contact Vibe directly for more details on pricing for that edition.

Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone
Pricing Page

Pricing Page

Learn more about Qualtrics CX pricing Learn more about Vibe pricing
Popular Clients

Popular Clients

Yamaha, Allianz, jetBlue ZenDay, Innovation eXperience, Live and Breathe
List of Features

List of Features

Qualtrics CX FEATURES

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Vibe FEATURES

  • Data Collection and Aggregation
  • CRM Data Cleansing and Appending
  • Fast and Accuate People Research
  • Integration with Pipedrive, Zendesk, and Salesforce
  • Compatible with popular browsers and operating systems
Available Integrations

Available Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Vibe works with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Pipedrie
  • Google Chrome
  • Mac OS
  • Apple iOS
  • Microsoft Outlook
  • Mozilla Firefox

Vibe also offers a custom cleanse service in which data is delivered in formats that can be imported directly into any CRM / Marketing  / Customer Support systems.

Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Company Email

Company Email

support@qualtrics.com hello@vibeapp.co
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, details and experiences that we offered in this comparison were collected from official vendor websites, promotional resources available online, actual experience from real customers as well as our own everyday use of every software by a professional reviewer. We do our best to extensively examine every software, as a result we not only study it internally, but we also match our observations with opinions of other users from the B2B community.