Viabl
vsTeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Notifications
- CRM Records
- Integration with SugarCRM and Salesforce
- Personalized messages
- Simplified data entry
Pricing Info
Pricing Info
Viabl offers five pricing packages that include CRM integration, unlimited notifications, and CRM records. Rates vary depending on the number of users. A free trial option is also available.
$250/month
- 10 Users
- 25,000 CRM records
- CRM integration
- Unlimited Notifications
$600/month
- 25 Users
- 50,000 CRM records
- CRM integration
- Unlimited Notifications
$1,125/month
- 50 Users
- Unlimited CRM records
- CRM integration
- Unlimited Notifications
$2,000/month
- 100 Users
- Unlimited CRM records
- CRM integration
- Unlimited Notifications
Enterprise Pricing is available. Contact the vendor directly for a price quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Viabl is dedicated to enhancing customer relationships for small and medium sized companies because relationships are their lifeblood.
Company Email
support@viabl.com
Contact No.
Company's Address
3423 Piedmont Rd NE,
Atlanta, GA 30305
Viabl Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
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If you research different CRM Software software you shouldn’t only study their features list and provided pricing plans. Keep in mind the product should be meeting your requirements and team so the more flexible their offer the better. Check what systems are supported by Viabl and TeamSupport and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this may be a deal breaker for many firms.
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