What is better VCC Live or Flutin? If you need a reliable Customer Support Software product for your organization you must invest time and evaluate different options. It doesn’t have to be complex, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can see VCC Live’s overall score of 8.4 and compare it against Flutin’s score of 8.0; or VCC Live’s user satisfaction level at 98% versus Flutin’s 96% satisfaction score.
The contrast will allow you to identify the good and bad points of each program, and choose which matches your requirements better. Beyond the main features, the solution which is simple and intuitive is always the better choice.
Our experts made sure to prepare reviews of all popular Call Center Software services that you can find out there, but among them these three caught our special attention: JustCall, Zendesk, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Flutin features different tiers of enterprise pricing suited to different types of users. A free version is available to test the waters with the software.
It may not always be sufficient to just compare VCC Live and Flutin against each other. Although useful tools, pricing and user comments are all crucial and should be considered when making a final choice, you should also pay attention to the recognition and awards claimed by each app. In many cases a less popular service may turn out to be an excellent choice that was a winner of many industry awards such as our Great User Experience Award which shows that regardless of smaller market presence it’s a significant contender to the software that rule the market.
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