SoGoCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Embedded Co-Browsing
- Universal Co-Browsing
- Document Co-Browsing
- View & Point Mode
- Privacy Mode
- Content Protection
- Customizable Chat
- Chat & Agent Reports
- Real-Time Chat Monitoring
- Agent List Organization
- Offline Forms
- Canned Responses
- Email Notifications
- LiveView Chat
- Video Chat
- Video Snapshots
- Pop-Out Video
- Mobile SDK
- Agent Queue & Forwarding
- Team Monitoring
- Statistics
- Availability Monitor
- Session Feedback
- Audit Trail
- Configurable Agent Interface
- Request Filtering
- Multi-Select Filter Queue
Pricing Info
Pricing Info
unblu offers the following enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Performance – $50.00/user/month/annual billing
- Unlimited Domains
- Unlimited Agents (10 Minimum)
- Universal Co-Browsing
- Live Chat
- Video Chat
- Document Co-Browsing
- Document Sharing
- No Download
- Analytics
- Queue Management
- SSL Encryption
- Dynamic Websites
- HTTPS Sites
- Cross-Origin iFrame Support
- SVG Support
- Cross-Domain Navigation
- In-Context Session Start
- Self-Service Admin Console
- Instant Provisioning
- REST, JavaScript API
- Cloud Deployment
- Privacy Mode
- URL Blacklisting
- Page Level Content Protection
- Audit Trail
- Self-Service Support
- Forum
- Email, Phone Support
Enterprise – request a quote
- All Performance Features
- Concurrent Seat Licensing
- Embedded Co-Browsing
- LiveView Chat
- Proxy Server Integration
- Single Sign-On
- On-Premise Deployment
- Multi-Tenant Support
- Field Level Content Protection
- View & Point Mode
- Premium Support
Integrations
Integrations
unblu is proven to integrate seamlessly with a number of digital banking environments and infrastractures. The following are a few examples:
- Avaloq AFP
- Finova
- Crealogix
- Temenos
- Mysis Fusion Banking
- Ergon Airlock
- Adnovum Nevis
- ebankIT Internet Banking
- F5 BigIP
The solution can also integrate with custom e-banking developments, call center solutions, IVR systems, and CRMs through:
- JS API
- REST API
- Webhooks API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barclays, UBS, Bank Millennium
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An online in-person experience delivery facilitator for the world’s leading banks and insurance companies.
Company Email
Contact No.
Company's Address
Kernserstrasse 17
6060 Sarnen
Switzerland
unblu Comparisons
Popular unblu Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Key driver analysis
- Customer churn prediction
- Report creation/management
- Report distribution
- Visualizations
- Customer profiling
- Trend analysis
- Customer segmentation/filtering
- Statistical analysis
- Pre-designed templates
- Migration tools/services
- Benchmarking of results
- Multi-language support
- Branding and design control
- Intelligent survey design
- Real-time personalized engagement
- Anonymous feedback collection
- Control access/security
- Test and review programs
Pricing Info
SoGoCX pricing details are not publicly displayed on the vendor’s website. You need to contact the vendor and ask for a customized quote.
Integrations
SoGoCX seamlessly integrates with the following third-party applications:
- Salesforce
- Zapier
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Company Email
Contact No.
Company's Address
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
SoGoCX Comparisons
Popular SoGoCX Alternatives
It may not always be enough to just compare unblu and SoGoCX with one another. Although reliable functionalities, cost and customer experience are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by every solution. In many cases a less dominant app may turn out to be a great choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which reveals that despite smaller market presence it’s a worthy rival to the apps that dominate the market.
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