What is better Tremendous or ServiceDock? The ideal Customer Experience Management Software is a program that can address your company’s specific demands. You can identify which option works best for your company if you compare different products before you decide which one is the best.
For instance, Tremendous and ServiceDock are scored at 8.9 and 8.0, respectively, for general quality and performance. Similarly, Tremendous and ServiceDock have a user satisfaction rating of 97% and 100%, respectively, which suggests the general response they get from customers. Moreover, talk to a regular user of the software and ask for their feedback about the application in question.
Users who want to save some time or would like to get a Gamification Platforms advice from our experts may want to investigate these top choices for this year: Influitive, Tango Card, Bandicam.
Tremendous is free to use. There are no platform-associated fees. Funding your Tremendous account and sending rewards and gift cards are free of charge, but there’s a 3% processing fee if you fund your account using credit cards. Physical cards also cost $2 per card.
You can contact the vendor to learn more about these fees.
Aside from API integrations, Tremendous offers out-of-the-box integrations with software such as:
Slack
SurveyGizmo
Qualtrics
Yotpo
Decipher
Typeform
SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Poll Everywhere, citibike
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free-to-use online platform that makes it easier to manage rewards and incentive programs. The software gives businesses three options for rewarding employees: Visa cards, money, and e-gift cards. Employers can opt for physical or digital Visa cards or through ACH and PayPal transfers.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Almost as essential as functionalities and user support quality are pricing plans given by Tremendous and ServiceDock. Even though cost should not be a deciding element it’s definitely a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and painlessly scaled up if your team expands. You should be certain you don’t select packages that have additional functionalities that you won’t find a use for and always try to get in touch with the vendor directly because big companies can frequently benefit from discounts. You should also check out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it feels like to work with Tremendous and ServiceDock.
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