What is better TOPdesk or Rescue by LogMeIn? A sensible way to choose the right Help Desk Software product for your company is to match the solutions against each other. Here you can compare TOPdesk and Rescue by LogMeIn and see their features compared contrastively to help you decide on which one is the more effective product.
Likewise, you can compare their overall ratings, such as: overall score (TOPdesk: 8.5 vs. Rescue by LogMeIn: 7.4) and user satisfaction (TOPdesk: 96% vs. Rescue by LogMeIn: N/A%). Examine their varying features and similarities and discover which one outperforms the other. Similarly think about your company tomorrow; will your business outgrow the app in the next couple of years?
Right now, the leading solutions in our Service Desk Software category are: Zendesk, LiveAgent, Freshservice.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Every time you choose a solution that you are sure will be an actual asset for your business you shouldn’t just focus on what experts have to say about it. In many cases individual experience with the product may change, depending on specific goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every app to give you a reliable overview of how actual users of TOPdesk and Rescue by LogMeIn evaluate their experience with the service. Our algorithm is based on advanced analysis of product mentions on other sites, social networks as well as blogs, so you will get a full and credible picture of what other customers think about each solution. In this example TOPdesk got a total satisfaction rating at 96% while for Rescue by LogMeIn N/A% of users say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
