What is better TOPdesk or Remedyforce? Assessing products to get the best Help Desk Software need not be hard. On our review platform, it is possible to match TOPdesk and Remedyforce and right away see their distinct features. We allow you to take a look at their uniqe benefits, supported devices, support service, pricing, terms, plus more.
It's also possible to assess their overall score (8.5 for TOPdesk vs. 8.1 for Remedyforce) and overall customer satisfaction level (96% for TOPdesk vs. 83% for Remedyforce). Spend some time and compare your top alternatives and find out which one is best for your company. You should also check the software vendor’s business viability; can you count on them and will they still be operating in the future?
Those of you who are pressed for time or want a Service Desk Software advice from our team may want to try out these top choices for this year: Freshservice, Zendesk, LiveAgent.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
When you pick a service that you are sure will be an actual asset for your business you shouldn’t just limit yourself to what professionals have to say about it. Quite frequently personal experience with the solution may be different, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you an immediate overview of how real users of TOPdesk and Remedyforce evaluate their contact with the service. Our algorithm is based on advanced analysis of product appearances on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and credible overview of what other people think about every solution. In this example TOPdesk has a total satisfaction rating at 96% while for Remedyforce 83% of users express they had a positive experience with it.
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