What is better TOPdesk or Live2Support? Selecting the right Help Desk Software for your organization is not that easy with a lot of features, options, and offers to choose from. On the other hand, relying on our website will help you to streamline the necessary steps by showing all main software in a single location.
As an illustration, you can match TOPdesk and Live2Support for their tools and overall scores, in this case, 8.5 and 8.1, respectively. Similarly, you can see which software has higher general user satisfaction rating: 96% (TOPdesk) and 100% (Live2Support) to find out which software is better for your organization. Don’t simply choose the solution with the most attractive price, but the service that gives the best value.
People who don't have much time or need a Service Desk Software advice from our team may want to investigate these top choices for this year: Zendesk, LiveAgent, Freshservice.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Every time you choose a service that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what experts have to say about it. Quite frequently personal experience with the solution will vary, depending on specific preferences and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable impression of how actual users of TOPdesk and Live2Support evaluate their experience with the software. Our algorithm is based on advanced analysis of product mentions on other sites, social media as well as blogs, so you are going to get a complete and credible landscape of what other users think about each software. In this example TOPdesk has a total satisfaction rating at 96% while for Live2Support 100% of people say they had a positive experience with it.
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