TOPdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident Management
- Asset Management
- Change Management
- Knowledge Management
- Problem Management
- Operations Management
- Project Management
- Data Overview & Reports
- Sandbox Environment
- Service Level and Contract Oversight
- Yearly Health Assessment
- Service Uptime Assurance
- Feedback Module
- User Self-Help
- Live chat
- Webshop
Pricing Info
Pricing Info
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
Essential – By quote
- User Self-Help
- Data Overview & Reports
- Knowledge Management
- Incident Management
- Asset Management
- Sandbox Environment
Engaged – By quote
- Everything in the Essential Plan +
- Problem Management
- Operations Management
- Change Management
- Service Level and Contract Oversight
- Feedback Module
Excellent – By quote
- Everything in the Engaged Plan +
- Yearly Health Assessment
- Service Uptime Assurance
- Project Management
- Five-Day Support
- Live Chat
- Webshop
Integrations
Integrations
TOPdesk integrates with various business systems and applications, including:
- Microsoft Intune
- Microsoft Azure
- Clicksign
- Versio.io
- SMS notifications
- Power BI
- Oracle
- ZigiOps: Jira, Azure, Dynatrace, OpsBridge
- Ebbot AI Chatbot
- Intrafind
- NIVO Identity Management
- ROGER365.io
- Microsoft Teams
- ServiceNow
- Zendesk
- Jira
- Trello
- TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Company Email
Contact No.
Company's Address
TOPdesk USA, Inc.
3501 Quadrangle Blvd., Suite 200, Orlando, FL 32817
USA
TOPdesk Comparisons
Popular TOPdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dialogue engine
- Live chat
- Inbuilt business intelligence and analytics
- Answer bots
- Ticket management
- Integration
Pricing Info
Frontman offers four enterprise pricing plans. Here are the inclusions of each package:Free Forever – $0
- Up to 100 Monthly Active Users
- 1 Live Instances
- 20 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Autoengage
- Broadcast Message
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- Custom Regex
- 50 Mails/Month
- Add Dialogue
- Train Frontman
- Analytical Dashboard
- Audience Manager
- 30 Days Data Retention Policy
- Self-Serve Knowledge Base
- Basic Support via Email
- UTM Tracking
Individual – $25/month
- Up to 2000 Monthly Active Users
- 1 Live Instances
- 20 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Autoengage
- Persistent Menu
- Broadcast Message
- Get Subscribers
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- Custom Regex
- 2000 Mails/Month
- A/B Split
- Goal Tracker
- Send Multiple Inputs
- Add Dialogue
- Train Frontman
- Json API
- Zapier
- CRM Integration
- Analytical Dashboard
- Audience Manager
- CSV Export of Lead Data
- 60 Days Data Retention Policy
- Self-Serve Knowledge Base
- Priority Email & Chat Support – 24 x 5
- UTM Tracking
- Custom Display
Business – $250/month
- Up to 25000 Monthly Active Users
- 2 Live Instances
- 50 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Autoengage
- Persistent Menu
- Broadcast Message
- Get Subscribers
- Pre-Welcome Messages
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- 5000 OTP User Verification Requests/Month (By Email)
- 1000 OTP User Verification Requests/Month (By Phone)
- 1000 Geolocation Requests/Month
- Custom Regex
- 5000 Mails/Month
- 1000 SMS/Month
- A/B Split
- Goal Tracker
- File Upload
- Send Multiple Inputs
- Add Dialogue
- Train Frontman
- Json API
- Zapier
- CRM Integration
- Analytical Dashboard
- Audience Manager
- CSV Export of Lead Data
- 90 Days Data Retention Policy
- Self-Serve Knowledge Base
- Priority Email & Chat Support – 24 x 7
- On-Demand Technical Assistance
- Advance Onboarding + Training
- Up to 2 Chatbots
- Dynamic Link
- Click to Conversation Button
- Custom Script
- UTM Tracking
- Conversation Landing Page
- Embed Frontman
- Custom Display
- Book Appointment
Enterprise – By quote
- Custom Monthly Active Users
- Custom Live Instances
- 50 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Remove Makerobos Logo
- Autoengage
- Persistent Menu
- Broadcast Message
- Get Subscribers
- Pre-Welcome Messages
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- Custom OTP User Verification Requests/Month (By Email)
- Custom OTP User Verification Requests/Month (By Phone)
- Custom Geolocation Requests/Month
- Custom Regex
- Custom Mails/Month
- Custom SMS/Month
- A/B Split
- Goal Tracker
- File Upload
- Send Multiple Inputs
- Add Dialogue
- Train Frontman
- Json API
- Zapier
- CRM Integration
- Analytical Dashboard
- Audience Manager
- CSV Export of Lead Data
- 90 Days Data Retention Policy
- Self-Serve Knowledge Base
- Priority Email & Chat Support – 24 x 7
- On-Demand Technical Assistance
- Advance Onboarding + Training
- Up to 5 Chatbots
- Dynamic Link
- Click to Conversation Button
- Custom Script
- UTM Tracking
- Conversation Landing Page
- Embed Frontman
- Custom Display
- Book Appointment
Integrations
Frontman provides integration with customer support, ticketing tools, and the following third-party applications:
- Zoho
- MailChimp
- Zapier
- Salesforce
- Gmail
- WordPress
- Zoom
- Dropbox
- Now
- Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jeep, InsuranceDekho, HealthCare at Home
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Frontman is a chatbot powered by AI, allowing businesses to engage with their leads and customers.
Company Email
Company's Address
Makerobos Innovation Labs
Swej Farm Rd, Rajasthan 302019
India
Frontman Comparisons
Popular Frontman Alternatives
The software compared on this page are merely a small part of our entire Help Desk Software category and you should take into account that there could be better options out there. If you want to guarantee you make the wisest choice for your business we definitely urge you to test more products first. You may also want to consult our top 10 Help Desk Software list to learn which services are now the highest-rated ones and leaders in the market.
Page last modified