Mojo Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dialogue engine
- Live chat
- Inbuilt business intelligence and analytics
- Answer bots
- Ticket management
- Integration
Pricing Info
Pricing Info
Frontman offers four enterprise pricing plans. Here are the inclusions of each package:Free Forever – $0
- Up to 100 Monthly Active Users
- 1 Live Instances
- 20 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Autoengage
- Broadcast Message
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- Custom Regex
- 50 Mails/Month
- Add Dialogue
- Train Frontman
- Analytical Dashboard
- Audience Manager
- 30 Days Data Retention Policy
- Self-Serve Knowledge Base
- Basic Support via Email
- UTM Tracking
Individual – $25/month
- Up to 2000 Monthly Active Users
- 1 Live Instances
- 20 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Autoengage
- Persistent Menu
- Broadcast Message
- Get Subscribers
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- Custom Regex
- 2000 Mails/Month
- A/B Split
- Goal Tracker
- Send Multiple Inputs
- Add Dialogue
- Train Frontman
- Json API
- Zapier
- CRM Integration
- Analytical Dashboard
- Audience Manager
- CSV Export of Lead Data
- 60 Days Data Retention Policy
- Self-Serve Knowledge Base
- Priority Email & Chat Support – 24 x 5
- UTM Tracking
- Custom Display
Business – $250/month
- Up to 25000 Monthly Active Users
- 2 Live Instances
- 50 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Autoengage
- Persistent Menu
- Broadcast Message
- Get Subscribers
- Pre-Welcome Messages
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- 5000 OTP User Verification Requests/Month (By Email)
- 1000 OTP User Verification Requests/Month (By Phone)
- 1000 Geolocation Requests/Month
- Custom Regex
- 5000 Mails/Month
- 1000 SMS/Month
- A/B Split
- Goal Tracker
- File Upload
- Send Multiple Inputs
- Add Dialogue
- Train Frontman
- Json API
- Zapier
- CRM Integration
- Analytical Dashboard
- Audience Manager
- CSV Export of Lead Data
- 90 Days Data Retention Policy
- Self-Serve Knowledge Base
- Priority Email & Chat Support – 24 x 7
- On-Demand Technical Assistance
- Advance Onboarding + Training
- Up to 2 Chatbots
- Dynamic Link
- Click to Conversation Button
- Custom Script
- UTM Tracking
- Conversation Landing Page
- Embed Frontman
- Custom Display
- Book Appointment
Enterprise – By quote
- Custom Monthly Active Users
- Custom Live Instances
- 50 Draft Instances
- Customize Avatar
- Customize Home Screen
- Customize Chat Screen
- Remove Makerobos Logo
- Autoengage
- Persistent Menu
- Broadcast Message
- Get Subscribers
- Pre-Welcome Messages
- Unlimited Stories
- Unlimited Blocks
- Unlimited User Attributes
- Datepicker Card
- Auto-Suggest Card
- Phraser Card
- Rating Card
- Custom OTP User Verification Requests/Month (By Email)
- Custom OTP User Verification Requests/Month (By Phone)
- Custom Geolocation Requests/Month
- Custom Regex
- Custom Mails/Month
- Custom SMS/Month
- A/B Split
- Goal Tracker
- File Upload
- Send Multiple Inputs
- Add Dialogue
- Train Frontman
- Json API
- Zapier
- CRM Integration
- Analytical Dashboard
- Audience Manager
- CSV Export of Lead Data
- 90 Days Data Retention Policy
- Self-Serve Knowledge Base
- Priority Email & Chat Support – 24 x 7
- On-Demand Technical Assistance
- Advance Onboarding + Training
- Up to 5 Chatbots
- Dynamic Link
- Click to Conversation Button
- Custom Script
- UTM Tracking
- Conversation Landing Page
- Embed Frontman
- Custom Display
- Book Appointment
Integrations
Integrations
Frontman provides integration with customer support, ticketing tools, and the following third-party applications:
- Zoho
- MailChimp
- Zapier
- Salesforce
- Gmail
- WordPress
- Zoom
- Dropbox
- Now
- Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jeep, InsuranceDekho, HealthCare at Home
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Frontman is a chatbot powered by AI, allowing businesses to engage with their leads and customers.
Company Email
Company's Address
Makerobos Innovation Labs
Swej Farm Rd, Rajasthan 302019
India
Frontman Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customizable Ticket Forms
- API Access
- Built-in Performance Tracking
- SSL 256-bit Data Encryption
- Use your own Custom Domain
- Time Saving Automations
- Integration with Google Apps
- Full Email Integration
- Built In Reports
- Importing and Exporting Enabled
- Web-based Customer Portal
- Incorporate SLA Targets
- It’s an web based application, so no need to install any other software to use Mojo Helpdesk
- Easy ticket creation from web or email
- Automatic case routing base on ticket category
- Customer satisfaction ratings
- Ticket centralization and management
- Web-based customer portal for users
- Easy assignment of requests to your staff
- Real-time reporting
- Automations
- Service levels
- Powerful search
- Single Sign up
- API integration with SOAP and XML
- Help desk activity reporting
- Written in Ruby on Rails and Ajax
- Linux, Mysql and Apache supported Backend
- Better tracking of customer satisfaction
- Better monitoring of time spent on tickets
- Easy data import and export
Pricing Info
Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:
Plus: $24/month
- As low as $2 per agent/month
- Agents: 15
- Unlimited tickets
- Automation: 5
- Daily API Limit: 5000
- File Uploads: 500 MB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 3
Business: $49/month
- Unlimited agents
- Unlimited tickets
- Automation: 10
- Daily API Limit: 10000
- File Uploads: 3 GB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 6
- Secure 256-bit SSL Encryption
Enterprise: $99/month
- The most popular plan
- Unlimited agents
- Unlimited tickets
- Automation: 20
- Daily API Limit: 20000
- File Uploads: 100 GB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 11
- Secure 256-bit SSL Encryption
- Custom Branding
- Time Tracking
- Purchase Order & Paper Invoice
- Unlimited Phone Support
Enterprise Plus: $149/month
- The most popular plan
- Automations: 50
- Daily API Limit: 35000
- File Uploads: 1 TB
- Email Notifications
- User Satisfaction Ratings
- Service Levels Agreements
- Email Integration
- Multiple Ticket Forms: 99
- Secure 256-bit SSL Encryption
- Custom Branding
- Time Tracking
- Purchase Order & Paper Invoice
- Unlimited Phone Support
Integrations
- Google Apps
- Mojo Helpdesk API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
Company Email
mojohelpdesk@support.metadot.com
Contact No.
Company's Address
9020 N. Capital of Texas Hwy
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
Mojo Helpdesk Comparisons
Popular Mojo Helpdesk Alternatives
The solutions analyzed on this page are only a sliver of our full Help Desk Software category and you should remember that there may be better services out there. If you want to make sure you make the optimal decision for your company we definitely encourage you to try out more products first. It may also be a good idea to check out our top 10 Help Desk Software ranking to see which apps are currently the best ones and dominate the market.
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