What is better Frontman or NinjaOne (Formerly NinjaRMM)? There is a wide range of Customer Support Software products out there these days. The ideal way to find out which service fits your needs best is to evaluate them side by side. For instance, here you can compare Frontman and NinjaOne (Formerly NinjaRMM) for their overall score (8.1 vs. 8.6, respectively) or their user satisfaction rating (100% vs. 93%, respectively).
It’s also possible to compare their functions and pricing conditions and other helpful details below. When matching products make sure you compare their related capabilities and mark their disparities to get a clearer picture of both deals. What is more keep in mind to assess other issues such as security, backup, ease-of-use, and helpdesk support.
We know that not all people have the time to scrutinize a large number of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
It may not always be enough to simply compare Frontman and NinjaOne (Formerly NinjaRMM) with one another. Even though reliable tools, pricing and user reviews are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards won by every solution. In many cases a less known app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Great User Experience Award which shows that in spite of limited market popularity it’s a significant contender to the services that rule the market.
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