What is better TOPdesk or BMC Remedy 9? Choosing the best Help Desk Software for your business is complicated with too much features, choices, and terms to consider. On the other hand, using our website will make it possible for you to simplify the selection steps by reading all main solutions in one location.
For example, you can match TOPdesk and BMC Remedy 9 for their tools and overall scores, namely, 8.5 and 8.3, respectively. Similarly, you can compare which software has higher general user satisfaction rating: 96% (TOPdesk) and 97% (BMC Remedy 9) to determine which solution is the better option for your company. Don’t just buy the software with the cheapest price, but the one that offers the best value for your money.
Users who are pressed for time or would like to get a Service Desk Software suggestion from our experts may want to try out these top choices for the current year: LiveAgent, Freshservice, Zendesk.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Both TOPdesk and BMC Remedy 9 were evaluated by a group of independent SaaS experts who prepared a thorough study of all core aspects of every app. Their ultimate rating was calculated with unique SmartScore model that calculates an individual partial score to every element including: main functionalities, customer support, mobile support, security, user satisfaction and market presence. We are aware that useful features are not the only factor essential to a business so we do our best to pay attention to all aspects of a app prior to giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
