What is better TOPdesk or BlackBeltHelp AI? Choosing the best Help Desk Software for your company is complicated with various functions, options, and terms to choose from. However, depending on our review platform will help you to cut down the necessary steps by getting all main services in a single place.
As an illustration, you can compare TOPdesk and BlackBeltHelp AI for their features and overall scores, in this case, 8.5 and 8.0, respectively. Similarly, you can see which one has higher general user satisfaction rating: 96% (TOPdesk) and N/A% (BlackBeltHelp AI) to determine which solution is better for your company. Don’t simply buy the service with the most attractive price, but the solution that offers the most cost-effective value.
Our team put a lot of effort to prepare reviews of all popular Service Desk Software products offered on the market, but among all the ones we reviewed these three caught our special attention: LiveAgent, Zendesk, Freshservice.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
You shouldn’t expect just a broad array of functionalities and flexible pricing packages from a well-known Help Desk Software. Almost as essential as core features is a top-notch customer support. You want to ensure that in a situation where you have any questions about TOPdesk or BlackBeltHelp AI, or you face some problems, or perhaps you’ll want to request a specific change or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can enjoy personal training or at the very least a knowledge base you can use.
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