What is better ThoughtBuzz or Whatfix? The best Customer Experience Management Software is a program that can tackle your company’s unique demands. It’s easy to find which solution is best suited for your industry if you compare several products before you decide which one is the best.
As an example, ThoughtBuzz and Whatfix are scored at 6.3 and 7.9, respectively, for all round quality and performance. Similarly, ThoughtBuzz and Whatfix have a user satisfaction rating of 100% and 100%, respectively, which suggests the general feedback they get from customers. Even better, get in touch with a current customer of the software and solicit their opinion about the solution in question.
Users who don't have much time or could use a Customer Experience Management Software suggestion from our experts might want to investigate these top choices for this year: Alchemer, Zendesk, Smartlook.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
No Customer Experience Management Software will be perfect enough to solve all the requirements of a specific team. While core functionalities of ThoughtBuzz and Whatfix are important you should also carefully examine the integrations supported by each solution. Quote frequently you will already be using various kinds of B2B software in your company and it’s definitely more beneficial to opt for solutions that integrate well with each other. With that approach you can guarantee a reliable exchange of information between your teams and software used, which can considerably reduce time devoted to migrating between one product and the next.
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