Teamwork Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Reporting
- Time tracking
- Automated triggers
- Customer portal
- Smart Inboxes
Pricing Info
Pricing Info
Teamwork Desk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Starter – $7 per agent/month
- 10 agents
- Unlimited inboxes
- 1 free Help Docs site
- Smart inboxes
- Print and export tickets
- Teamwork Projects integration
Plus – $13 per agent/month
- All features from Starter plan
- Triggers
- Time tracking
- Two factor authentication
Pro – $25 per agent/month
- All features from Plus plan
- Reporting
- Companies
- Customer happiness ratings
- Custom fields
- Training wheels
Enterprise – Contact us for pricing
- All features from Pro plan
- Priority support
- Enterprise customer success manager
- Team onboarding and training
- Single sign-on
Integrations
Integrations
Teamwork Desk integrates with the following business systems and applications:
- Teamwork Projects
- HubSpot
- OneDrive for Business
- Dropbox
- Zendesk
- Xero
- Calendar Sync
- Box
- Time Doctor
- Hubstaff
- Gmail
- EagleSchedule
- Freshbooks
- QuickBooks
- SupportBee
- TimeCamp
- Blinksale
- Outlook
- Google Drive
- Harvest
and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
YOUNITY, TSG Ltd,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.
Company Email
support@teamwork.com
Contact No.
Company's Address
North Point House North Point Business Park
New Mallow Rd
Cork, Ireland
Teamwork Desk Comparisons
Popular Teamwork Desk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Centralized Inbox For All Integrations
- Customer Sidebar
- Real-Time, Dynamic Dashboards
- Intelligent Routing
- AI-Powered Ticket Response
- Feedback Management
- SLA Management
- Auto Translate
- Snippets and Templates
- Autoresponder
- Filters
- Labels
- Reporting
- Invoice Generator
- Ticket Assignation
- Live Chat
Pricing Info
eDesk offers the following basic and enterprise pricing packages:
eDesk Essential – $85/user/month or $69/user/month (Annual Billing)
- Up to three channels
- Up to three users
- Consolidation of tickets from your three channels
- Smart Ticket Allocation
- Single view of customer, product & order details
- Dashboard overview of sales and response performance
- Integrated marketplace SLAs
- Auto-responders
- Snippets & Templates
- Labels & Rules
- Collision detection
- User permissions
- Invoice-generator
- Email support
eDesk Unlimited – $125/user/month or $99/user/month (Annual Billing)
- All eDesk Essential features
- AI-assisted responses
- Chat Widgets
- Feedback Management
- Phone support
eDesk Unlimited+ – $195/user/month or $159/user/month (Annual Billing)
- All eDesk Unlimited features
- API integration
- Auto-translation
- Enterprise Reporting
- 24×7 Agent support
- Dedicated account manager
Integrations
eDesk integrates with the following business systems and applications:
- Amazon
- eBay
- Allegro
- Fnac
- Walmart
- Magento
- Shopify
- Bigcommerce
- WooCommerce
- Brightpearl
- Channel Advisor
- Linnworks
- Skubana
- Email Clients
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Simple Tire, DOMU Brands
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive customer help desk that is totally designed and geared for e-commerce.
Company Email
support@edesk.com
Contact No.
Company's Address
xSellco Limited
Two Haddington Buildings
Dublin
Ireland
eDesk Comparisons
Popular eDesk Alternatives
In case you continue having second thoughts about which product will work best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how extensive is its online presence.For example, if you look at Teamwork Desk LinkedIn profile you’ll see that they are followed by 1642 people. In case of eDesk the number of followers on their LinkedIn page is 0.
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