TeamViewer
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Remote Support
- Remote Administration
- Remote Access
- Home Office
- Online Meetings
- Online Presentation
- Training Session
- Online Teamwork
- Chat and nudge
- Push text to device clipboard
- Push and pull Wi-Fi settings
- Pull system log files
- See a list of all installed apps
- Real-time screen sharing
- Secure connection
- User management
- Log every support connection
- Web-based connections
- Central setting policies
- Service queue with session codes
- Customer modules with your own corporate design
- IT management with ITbrain™
Pricing Info
Pricing Info
Teamviewer is available as a downloadable software with varying one-time license fees:
Free – for personal, non-commercial use or as a trial version for business users.
Business – $749
- Unlimited endpoints
- Single-user license
- Device management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
Premium – $1,499
- Unlimited endpoints
- All Business features, plus:
- Multi-user (floating) license
- Device and user management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
- User connection reporting
- 1 channel (concurrent user)
- Additional channels available (extra charge)
Corporate – $2,839
- Unlimited endpoints
- Everything in the Premium plan +
- Multi-user (floating) license
- Device and user management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
- User and device connection reporting
- 3 channels (concurrent users)
- Additional channels available (extra charge)
- Mass deployment
- 12 months of priority service
Integrations
Integrations
TeamViewer supports integrations with the following business systems and applications:
- Microsoft Outlook
- JIRA
- Spiceworks
- ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Company Email
support@teamviewer.com
Contact No.
Company's Address
TeamViewer GmbH
Jahnstr. 30
73037 Göppingen
Germany
TeamViewer Comparisons
Popular TeamViewer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Actionable insight reports
- Add-ins and custom code compatible
- Case management and guided resolution
- Complete customer profiles
- Compliance management
- Cross-channel customer interaction history
- Custom policy automation tool
- Customer intent + content matching
- Customizable and pre-built reports and dashboards
- DIACAP, NIST, HIPAA, FISMA compliant
- Email support, live chat, and virtual assistants
- Facebook experience builder
- Knowledgebase creation and management
- Multi-channel social brand monitoring
- Multiple customer self-service tools
- Offer personalized, tailored services/advice
- Open API
- PCI Certified Cloud, Government Cloud for DoD
- Service Level and Change Management
- Unified multi-channel support
Pricing Info
Call Oracle Sales for a quote.
Pricing Features
- Annual cancellation option
- Fixed price multi-year contract
- Flex up/down licensing / usage
- Flexible upgrade schedules
- Money back guaranteed SLAs
Oracle Service Cloud offers the following pricing packages:
Standalone Chat Dynamic Agent Desktop
- From $90/seat
- Analytics
- App Builder Experience Designer
- Chat
- Chat Incident (Case) and Service Contract Management
- Cloud Platform
- Core Solution Components
- Feedback Cloud Service – Chat Surveys
- Knowledge
Standard Dynamic Agent Desktop
- From $110/seat
- Analytics
- App Builder Experience Designer
- Core Solution Components
- Dynamic Agent Desktop including: contextual workspaces, opportunity tracking, and mobile agent app
- Email Management Cloud Service
- Enhanced Cloud Platform
- Knowledge
- Multi-channel Incident (Case) and Service Contract Management
Enterprise Dynamic Agent Desktop
- From $140/seat
- Standard Edition
- Dynamic Agent Desktop including guided assistance
- Enhanced Cloud Platform
- Feedback
- Outreach
- Social Monitor
Enterprise Contact Center Dynamic Agent Desktop
- From $250/seat
- Enterprise Edition
- Chat
- Dynamic Agent Desktop including agent scripting and desktop workflow
- Enhanced Cloud Platform
- Product Registration
Integrations
Oracle Service Cloud offers open standard-based APIs to enable integration to your other systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, New Zealand Post, Air New Zealand, The University of Auckland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oracle Service Cloud comprises Oracle's RightNow suite of products that facilitate social, web, and contact center customer services.
Company Email
Contact No.
Company's Address
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065
Oracle Service Cloud Comparisons
Popular Oracle Service Cloud Alternatives
No Customer Support Software will be able to cater to all the needs of a specific team. Even though main functionalities of TeamViewer and Oracle Service Cloud should matter you should also thoroughly explore the integrations provided by a given software. In many cases your team will already be working with some other SaaS software in your company and it’s definitely better to choose products that integrate well with each other. If you do that you will be able to be certain of an effortless exchange of data between your teams and services, which can significantly reduce time spent on migrating between one service and the other.
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