What is better TeamSupport or Velaro? You have such a wide range of Customer Support Software solutions in today’s state of that industry that choosing the right product is often frustrating. On our comparison page, you can actually evaluate the tool, pricing conditions, available plans, and more details of TeamSupport and Velaro.
You can compare their score (9.1 for TeamSupport vs. 8.7 for Velaro) and user satisfaction level (99% for TeamSupport vs. 91% for Velaro). The scores and ratings offer you a general idea how both of these software products perform. Additionally, find out if the solution can integrate with your current business apps to guarantee greater productivity.
Users who don't have much time or need a Customer Support Software recommendation from our experts may want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
If you continue having doubts about which software will be best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how large is its online presence.For example, if you analyze TeamSupport LinkedIn profile you’ll learn that they are followed by 2431 people. In case of Velaro the volume of followers on their LinkedIn page is 245.
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