What is better Velaro or Sellsy Helpdesk? Specific firms want different types of Help Desk Software. To find out which one meets your needs, consider assessing various options feature by feature along with their conditions and prices. Likewise, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Velaro (8.7) vs. Sellsy Helpdesk (7.3) for all round quality and functionality; Velaro (91%) vs. Sellsy Helpdesk (N/A%) for user satisfaction rating. Examine their high and weaker points and find out which software is a better choice for your company. A simple, practical tactic is to note down the strengths and weaknesses of both applications next to each other and see which solution has more benefits.
Currently, the most significant solutions in our Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
All the data, facts and statistics that we shared in this comparison were collected from official vendor sites, promotional materials available online, actual experience from real users as well as our personal hands-on use of each app by a professional reviewer. We put a lot of effort to comprehensively study each software, as a result we not only examine it internally, but we also compare our observations with experiences of other users from the SaaS community.
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