What is better TeamSupport or HP Service Manager? With different functionalities, pricing, terms, and more to compare, finding the right Help Desk Software for your organization is tricky. However making use of our system, it is simple to match the functions of TeamSupport and HP Service Manager as well as their general rating, respectively as: 9.1 and 8.3 for overall score and 99% and 84% for user satisfaction.
You can also evaluate them feature by feature and find out which program is a more suitable fit for your enterprise. Remember to use a demo first prior to opting in for a plan to see how the software works in real scenarios.
In case you you need to quickly decide on the optimal Customer Support Software according to our experts we recommend you take a look at one of these products: Zendesk, Freshdesk, Freshdesk Omni.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
In case you continue having second thoughts about which app will perform best for your business it might be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular a given service is and how large is its online presence. For example, in case of Facebook TeamSupport has 4245 likes on their official page while HP Service Manager profile is liked by 27659 users.
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