Tawk.to
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Real-Time Monitoring
- Native Mobile Apps
- Automated Triggers
- Customizable Widgets
- Built-in Ticketing
- Remove Branding
- Canned Shortcuts
- 100+ Integrations
- 27 Languages
- Javascript API
- Group Messaging
- Video and Voice Add-on
- Agent to Agent Messaging
- Desktop Notifications
- 1880+ Emoji
- Geo IP Tracking
- Unlimited Agents
- Track Sentiment
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
- Aliases
- Departments
- File Transfer
- Tags
- Attention Bubble
- Domain Restriction
- Scheduler
- Mail Notifications
- Message Filtering
- High Load Dashboard
- Secure Encryption
- Custom Tabs
- Message Sneak Peek
- Visitor Information
Pricing Info
Pricing Info
Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.
Integrations
Integrations
Tawk.to is a cloud-based, open API that is integrated with the following applications:
- Cayzu Help desk
- Clouflare App
- Bigcommerce
- Drupal 7
- Drupal 8
- Google Adwords Conversion Tracking
- Joomla 2.5x – 3.x
- Magento 1
- Magento 2
- Opencart
- Opencart 1.5.6.x
- Opencart 2.2, 2.1.x, 2.0.x
- Opencart 2.3.x
- Osclass,
- osCommerce
- Prestashop
- Shopify
- ShopTill-e
- SquareSpace
- Trakdesk
- Weebly
- WHMCS
- Wix
- WordPress
- Zencart
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hyundai, RACV
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Tawk.to is a unique and fun live chat support application.
Company Email
Company's Address
Tawk.to Comparisons
Popular Tawk.to Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
Almost as important as functionalities and user support responsiveness are pricing plans given by Tawk.to and Vivantio. While pricing should not be a deciding aspect it’s surely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your company size and painlessly scaled up if your company grows. You should be certain you don’t pick pricing plans that have advanced functionalities that you won’t use and always try to contact with the vendor directly because big companies can often count on more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to pay any money and offers a reliable overview of what it’s like to work with Tawk.to and Vivantio.
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