What is better Switchvox or Fonality? The ideal Business Phone Systems is a program that can handle your company’s specific needs. You can determine which option works best for your enterprise if you compare numerous products before you decide which one is the best.
For example, Switchvox and Fonality are scored at 8.8 and 8.2, respectively, for total quality and performance. Likewise, Switchvox and Fonality have a user satisfaction rating of 86% and 90%, respectively, which suggests the general response they get from customers. Better yet, talk to a regular user of the software and ask for their opinion concerning the software in question.
Right now, the best solutions in our Business Phone Systems category are: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
More than 100 Phone Features
Unlimited Calls
Unlimited Basic Queues
Auto Attendant
24/7 Gold Support
Fonality Academy Training
Professional – $24.99/user/month
All Essential Features
Softphone
Heads Up Display Web
Heads Up Display Mobile App
Click to Dial Browser Extension
Integrations
Audio Conference
On-Demand Recording
Daily Email Reports
Ultimate – $34.99/user/month
All Professional Features
Voicemail Transcription
HD Video Collaboration
Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
Zendesk
Salesforce
Zipwhip
eAgent
Snap Recordings
Blitz Lead Manager
Box
OneDrive
Dropbox
Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Almost as essential as features and user support quality are pricing options provided by Switchvox and Fonality. Even though pricing should not be the only element it’s definitely an important thing to consider. You should count on a flexible pricing plan that can be matched with your business size and painlessly scaled up if your company develops. Be sure that you don’t choose packages that include advanced features that you won’t use and always try to get in touch with the vendor directly as enterprises can often benefit from more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time using it. It’s a valuable experience that doesn’t need you to spend any money and offers a reliable overview of what it feels like to work with Switchvox and Fonality.
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