What is better Fonality or Aircall? Finding the proper Business Phone Systems product is as straightforward as contrasting the good and weaker features and terms offered by Fonality and Aircall. Here it's also possible to match their total scores: 8.2 for Fonality vs. 9.0 for Aircall. Or you can verify their general user satisfaction rating, 90% for Fonality vs. 100% for Aircall.
We suggest that you take some time to study their specific functions and determine which one is the better alternative for your business. Moreover. keep in mind to consider your company’s or industry’s unique case, for example, a multilingual app for a global company or a mobile version to help you work in the field.
At the moment, the most popular services in our Business Phone Systems category are: Axon Virtual PBX, Comcast Business VoiceEdge®, RingCentral.
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
More than 100 Phone Features
Unlimited Calls
Unlimited Basic Queues
Auto Attendant
24/7 Gold Support
Fonality Academy Training
Professional – $24.99/user/month
All Essential Features
Softphone
Heads Up Display Web
Heads Up Display Mobile App
Click to Dial Browser Extension
Integrations
Audio Conference
On-Demand Recording
Daily Email Reports
Ultimate – $34.99/user/month
All Professional Features
Voicemail Transcription
HD Video Collaboration
Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
Zendesk
Salesforce
Zipwhip
eAgent
Snap Recordings
Blitz Lead Manager
Box
OneDrive
Dropbox
Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
If you continue having doubts about which software will be best for your company it might be a good idea to examine each service’s social metrics. These metrics are usually an indicator of how popular every app is and how extensive is its online presence.For example, if you analyze Fonality LinkedIn profile you’ll see that they are followed by 1638 people. In case of Aircall the amount of followers on their LinkedIn page is 114.
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