Jive
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts & Notifications
- Auto-Attendant
- BLF Support
- Branch Office Support
- Call Forwarding
- Call Out From Voicemail
- Call Return From Voicemail
- SMS/Pager Voicemail Notification
- Call Return
- Call Screening
- Conference Calling
- Custom Caller ID
- Dial by Extension
- Dial by Name
- Direct Inward Dial
- Do Not Disturb
- e911 Service
- Extension Groups
- Find Me/Follow Me
- Find Me Rules Suspension
- General Voice Mailbox
- Historical System Graphs
- Inbound/Outbound Call Reports
- Intercom
- IVR Authentication
- Mobile Phone Integration
- Music-On-Hold
- Marketing Message-On-Hold
- Name Directory
- Visual Queues
- Night Mode
- Paging
- Password Administration
- Personal Automated Attendant
- PSTN-Fallback
- Real-Time Reporting
- Redial
- Remote Phone Use
- Report Exporting
- Ring-All
- Route by DIDs
- Share Line Appearances
- Speed Dial
- Announced & Unannounced Transfers
- Voice Prompts
- Voicemail
- Web-Based Control Panel
- Operator Panel
- Call Parking
- Call Transfer to Voicemail
- Call Transfer to Hold
- Busy Ring Back Call Option
- Barge/Monitor/Whisper
- Telecommuters
- Call Screening
- Drag-and-Drop Call Management
- Easy Dialer
- Extension Groups with Permissions
- Virtual Extensions
- Queue Status
- Customizable Reason Codes
- Automatic Call Distribution
- Skills-Based Routing
- Agent Variable Log-off
- Queue Status
- CRM Integration
- Queue Summary Component
- Queue Detail Component
- “No one is Answering” Alert
- Abandon Call Alert
- Agent Broadcast Alerts
- Toll Restrictions
- On-the-Fly Recording
- Dedicated Phone Numbers
- Phone Number Porting
- Caller/Call Waiting Number
- Click-to-Call
- Outbound Caller-ID
- Extension BLF
- Multiple Calls
- Google Contacts Integration
- Contact Cards Supported
- Desktop Alerts
- Color-Coded Call Status
- Click-to-Call Mobile Phone
- Hold Time Announcement
- Agent Call Recording
- Agent Variable Log-off
- Reset Queue Stats
- Agent Hot Desk
Pricing Info
Pricing Info
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
- More than 100 Phone Features
- Unlimited Calls
- Unlimited Basic Queues
- Auto Attendant
- 24/7 Gold Support
- Fonality Academy Training
Professional – $24.99/user/month
- All Essential Features
- Softphone
- Heads Up Display Web
- Heads Up Display Mobile App
- Click to Dial Browser Extension
- Integrations
- Audio Conference
- On-Demand Recording
- Daily Email Reports
Ultimate – $34.99/user/month
- All Professional Features
- Voicemail Transcription
- HD Video Collaboration
- Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
Integrations
Integrations
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
- Zendesk
- Salesforce
- Zipwhip
- eAgent
- Snap Recordings
- Blitz Lead Manager
- Box
- OneDrive
- Dropbox
- Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Company Email
Contact No.
Company's Address
NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA
Fonality Comparisons
Popular Fonality Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Pre-built pages for employee onboarding, sales enablement, HR portal, IT help desk and more
- Appealing and configurable news page
- Automatic news streams subscription
- Jive Daily: Your Jive intranet on the go
- Jive Chime: Message teams and individuals in real time
- Jive Circle: Find the people you need in a mobile employee directory
- Massive integrations with Outlook, Gmail, Box, Google Drive, and more
- Engagement analytics dashboard
- Community manager reports
- Content-level impact metrics
- Community sentiment analysis
- Data export service
- Profiles
- Blogs
- Groups
- Discussions
- Document collaboration
- Smart search
- Events
- Gorgeous ready-to-use sites and pages for your business users
- Streamlined administration
- Enterprise-grade security, ISO 27001:2013 certified
Pricing Info
All standard voice pricing applies to new customers, is billed on a per-device basis, includes all features with unlimited use, and option for no obligation month-to-month account or long-term contract. 24/7 customer and technical support is also offered.
1 – 100 Users – $19.95 – $29.95
100+ Users – Custom pricing
Integrations
Jive integrates with the following business systems and applications:
- Wrike
- Workfront
- Lucidchart
- LoginRadius
- Kapost
- Folloze
- Oracle Eloqua
- SocialChorus
- Bitium
- Badgeville
- Atlassian Integration Connectors
- Gmail
- Outlook
- Evernote
- Google Drive
- Sharepoint Online
- Cisco WebEx
- Jabber
- Microsoft Skype for Business Online
- Google Hangouts
- Salesforce
- ServiceNow
- Zendesk
- Jira
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lafarge, Schneider Electric, T-Mobile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Jive is a software tool that gives you one place with everything you need to get your job done. It is packed with innovative tools and functionalities designed to empower businesses to be strategically aligned and help individual employees and teams boost productivity. It also offers integrated mobile apps that keep work teams connected 24/7.
Company Email
sales@jivesoftware.com
Contact No.
Company's Address
325 Lytton Ave Suite 200
Palo Alto, CA 94301
USA
Jive Comparisons
Popular Jive Alternatives
No Business Phone Systems will be able to solve all the requirements of a business. While key functionalities of Fonality and Jive are obviously a priority you should also thoroughly examine the integrations supported by every solution. Quote frequently your team will already be using various kinds of SaaS software in your company and it’s always better to opt for products that integrate well with each other. If you do that you can be certain of a reliable transfer of data between your teams and apps, which can significantly reduce time spent on migrating between one app and the next.
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