JustCall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts & Notifications
- Auto-Attendant
- BLF Support
- Branch Office Support
- Call Forwarding
- Call Out From Voicemail
- Call Return From Voicemail
- SMS/Pager Voicemail Notification
- Call Return
- Call Screening
- Conference Calling
- Custom Caller ID
- Dial by Extension
- Dial by Name
- Direct Inward Dial
- Do Not Disturb
- e911 Service
- Extension Groups
- Find Me/Follow Me
- Find Me Rules Suspension
- General Voice Mailbox
- Historical System Graphs
- Inbound/Outbound Call Reports
- Intercom
- IVR Authentication
- Mobile Phone Integration
- Music-On-Hold
- Marketing Message-On-Hold
- Name Directory
- Visual Queues
- Night Mode
- Paging
- Password Administration
- Personal Automated Attendant
- PSTN-Fallback
- Real-Time Reporting
- Redial
- Remote Phone Use
- Report Exporting
- Ring-All
- Route by DIDs
- Share Line Appearances
- Speed Dial
- Announced & Unannounced Transfers
- Voice Prompts
- Voicemail
- Web-Based Control Panel
- Operator Panel
- Call Parking
- Call Transfer to Voicemail
- Call Transfer to Hold
- Busy Ring Back Call Option
- Barge/Monitor/Whisper
- Telecommuters
- Call Screening
- Drag-and-Drop Call Management
- Easy Dialer
- Extension Groups with Permissions
- Virtual Extensions
- Queue Status
- Customizable Reason Codes
- Automatic Call Distribution
- Skills-Based Routing
- Agent Variable Log-off
- Queue Status
- CRM Integration
- Queue Summary Component
- Queue Detail Component
- “No one is Answering” Alert
- Abandon Call Alert
- Agent Broadcast Alerts
- Toll Restrictions
- On-the-Fly Recording
- Dedicated Phone Numbers
- Phone Number Porting
- Caller/Call Waiting Number
- Click-to-Call
- Outbound Caller-ID
- Extension BLF
- Multiple Calls
- Google Contacts Integration
- Contact Cards Supported
- Desktop Alerts
- Color-Coded Call Status
- Click-to-Call Mobile Phone
- Hold Time Announcement
- Agent Call Recording
- Agent Variable Log-off
- Reset Queue Stats
- Agent Hot Desk
Pricing Info
Pricing Info
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
- More than 100 Phone Features
- Unlimited Calls
- Unlimited Basic Queues
- Auto Attendant
- 24/7 Gold Support
- Fonality Academy Training
Professional – $24.99/user/month
- All Essential Features
- Softphone
- Heads Up Display Web
- Heads Up Display Mobile App
- Click to Dial Browser Extension
- Integrations
- Audio Conference
- On-Demand Recording
- Daily Email Reports
Ultimate – $34.99/user/month
- All Professional Features
- Voicemail Transcription
- HD Video Collaboration
- Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
Integrations
Integrations
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
- Zendesk
- Salesforce
- Zipwhip
- eAgent
- Snap Recordings
- Blitz Lead Manager
- Box
- OneDrive
- Dropbox
- Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Company Email
Contact No.
Company's Address
NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA
Fonality Comparisons
Popular Fonality Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Number availability in over 60+ countries
- Auto-dialer
- Bulk SMS campaigns
- Real-time call monitoring
- Auto reply SMS Bot
- Appointment scheduler
- Workflow and campaign automation
- Integration with popular CRMs, Helpdesks, and marketing tools
- Round-the-clock support
Pricing Info
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
- 1 Local Phone number
- 1 Team Member
- Call Tracking
- Call Recording
- Call Forwarding
- Call & SMS Analytics
- Call Notes & Ratings
- SMS & MMS Inbox
- Voicemail Drop
- IVR (Phone Tree/Call Menu)
- Business Hours
- Appointment Scheduler
- Unlimited Integrations
- Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
- All Features of Standard Plan +
- Auto Dialer
- SMS Bots
- Salesforce Integration
- API & Webhook Access
- Call Monitoring
- Call Barging
- Call Whispering
- Bulk SMS Campaigns
- SMS Automation & Triggers
- Advanced Integrations
- Custom Workflows
- Post Call Surveys
- Training & Onboarding
- Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
Integrations
JustCall integrates with the following business systems and applications:
- ActiveCampaign
- amoCRM
- Agile
- Capsule
- Close.com
- Copper
- Dropbox
- Engagebay
- Freshdesk
- FreshSales
- Front
- Gong
- Google Calendar
- Google Contacts
- Groove
- HelpScout
- Helpwise
- HubSpot
- InfusionSoft
- Intercom
- Kustomer
- Less Annoying CRM
- Microsoft Outlook
- Nimble
- OnePageCRM
- Ontraport
- Pipedrive
- Podio
- re:amaze
- Recruitee
- Salesforce
- Slack
- Synchroteam
- Vtiger CRM
- Zapier
- Zendesk
- Zoho
- Zoho Desk
- Zoho Phone Bridge
- Zoho Recruit
- Zendesk Sell
- Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
Company Email
help@justcall.io
Contact No.
Company's Address
2035 Sunset Lake road, Suite B-2
Newark, DE 19702
USA
JustCall Comparisons
Popular JustCall Alternatives
No Business Phone Systems will be able to cater to all the needs of a specific team. Though main functionalities of Fonality and JustCall are important you should also carefully analyze the integrations offered by each app. Very often your team will already be making use of other types of B2B software in your company and it’s always better to choose software that integrate well with each other. That way you will be able to guarantee a reliable exchange of information between your teams and services, which can significantly reduce time spent on migrating between one software and the next.
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