What is better SWAG or Boomtown? If you wish to get a convenient way to find out which Customer Support Software product is better, our unique system gives SWAG a score of 8.0 and Boomtown a score of 8.0 for all round quality and performance. Moreover, SWAG is rated at 97%, while Boomtown is rated N/A% for their user satisfaction level.
You can also review their product details, such as features, tools, options, plans, pricing, and many more. See if the software allows you to customize at least part of its funnels to guarantee the app fits your own business processes.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions that you can find out there, but among them these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Almost as important as useful features and customer support responsiveness are pricing plans made available by SWAG and Boomtown. Even though pricing should not be a deciding element it’s without a doubt an important thing to think about. You should look for a flexible pricing package that can be matched with your company size and effortlessly scaled up if your business grows. Make sure you don’t select plans that include additional tools that you won’t use and always make an effort to contact with the vendor directly because big companies can usually count on special pricing. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and gives you a practical overview of what it’s like to work with SWAG and Boomtown.
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