What is better Boomtown or Zendesk? Buying the best Customer Support Software for your company is crucial to increasing your company’s efficiency. In our platform, you can easily assess different solutions to see which one is the appropriate software for your requirements. Here you can match Boomtown vs. Zendesk and check out their overall scores (8.0 vs. 9.7, respectively) and user satisfaction rating (N/A% vs. 98%, respectively).
Additionally, you can analyze the details of rates, terms, plans, capabilities, tools, and more, and determine which software offers more advantages for your business. In general, choose the software that allows you to scale the features and pricing to match your company growth or lack of it.
If you need to quickly identify the top according to our review team we recommend you check out the following services: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You shouldn’t count on only a wide set of features and flexible pricing from a popular Customer Support Software. Almost as crucial as core features is a quality customer support. You want to guarantee that if you have any questions about Boomtown or Zendesk, or you struggle with some problems, or perhaps you’ll want to ask for a specific change or functionality useful to your business you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to enjoy personal training or at the very least an FAQ you can use.
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