What is better SurveySparrow or LiaCX? If you want a competent Customer Experience Management Software product for your enterprise you must make time to evaluate a wide range of alternatives. It doesn’t have to be difficult, and can be as quick as matching their functionalities in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can check SurveySparrow’s overall score of 8.5 and compare it against LiaCX’s score of 8.6; or SurveySparrow’s user satisfaction level at 100% versus LiaCX’s 100% satisfaction score.
The contrast will help you find out the strengths and weaknesses of each program, and choose which one suits you requirements better. Beyond the robust features, the solution that’s simple to grasp and use is always the better product.
At this time, the leading products in our Survey Tools category are: Alchemer, Sogolytics, Qualtrics Research Core.
Pricing starts at $19/month for the basic plan. Pricing can also be customized based on your specific needs.
SurveySparrow’s Flexible and Customized Pricing Approach
SurveySparrow has evolved its pricing strategy to focus on flexibility and customization, catering to the unique needs of both small businesses and large enterprises. Instead of fixed pricing plans, they now offer a personalized quote system to ensure that each customer receives a pricing structure that aligns perfectly with their specific requirements and usage scale.
Personalized Quote System
Customized Pricing: SurveySparrow invites potential customers to request a personalized quote, ensuring that the pricing aligns with their individual needs, scale of use, and specific features required.
Tailored to Your Needs: Whether you’re a small business or a large enterprise, SurveySparrow’s team will work with you to understand your survey needs and usage patterns, providing a pricing plan that fits your scenario.
Flexible Solutions: The focus is on offering scalable solutions, whether you need basic survey functionalities or advanced features for extensive data collection and analysis.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
The solutions compared on this page are merely a sliver of our complete Customer Experience Management Software category and you should remember that there may be better solutions out there. If you would like to make sure you make the best possible choice for your team we definitely encourage you to try out more solutions first. It may also be a good idea to check out our top 10 Customer Experience Management Software ranking to learn which solutions are in the current year the highest-rated ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
