Survey2Connect
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Detractor Recovery/Ticketing
- Survey Management
- Feedback Management
- Regional Data Centers
- Multi-Channel Collection
- Survey Analysis
- Multilingual Surveys
- Text and Sentiment Analysis
- White-labeled URLs
- Trend Analysis
Pricing Info
Pricing Info
Survey2Connect offers the following basic and enterprise pricing packages:
Basic Plan – $249/month or $2,988/year
- 12,000 response per year
- 3 users
- Integration – API, SMS, and Email
- Detractor Recovery/Ticketing
- Regional data centers
- Email Support
- Survey analysis – Filters, crosstabs, individual reports
- Data export – SPSS, Excel, CSV
- Multilingual surveys
- 3 Dashboards
SME-CX – $799/month or $9,588/year
- 50,000 responses per year
- 15 users
- Integration – API, SMS, and Email
- Detractor Recovery/Ticketing
- Regional data centers
- Priority support
- Survey analysis – filters, crosstabs, individual reports
- Text and Sentiment Analysis
- White-labeled URLs
- 10 Dashboards
- Training
- 1 brand
Enterprise-CX – Custom Enterprise Pricing
- Unlimited Responses
- Minimum of 30 Users
- Integration – API, SMS, and Email
- Detractor Recovery/Ticketing
- Regional data centers
- Dedicated Support
- Survey analysis – filters, crosstabs, individual reports
- Text and Sentiment Analysis
- White-labeled URLs
- On-premise set-up
- Training
- Custom development
Integrations
Integrations
Survey2Connect integrates with the following business systems and applications:
- SendGrid
- Unifonic
- SmartSMS
- Ducont Route Mobile
- Mobily.ws
- vFirst
- Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
Company Email
support@survey2connect.com
Contact No.
Company's Address
Survey2Connect
iLabs Building, Plot 404, Ground Floor
Udyog Vihar Phase 3
Gurgaon, Haryana
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Alerts/Escalation
- Automated Routing
- Automatic Customer Notices
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Inbox/Queue Management
- Live Chat
- Surveys and Feedback
- Trouble Ticketing
Pricing Info
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Company Email
info@servicedock.com
Contact No.
Company's Address
ServiceDock
GW115 The Greenway Hub, DIT Grangegorman
Grangegorman Lower, Dublin 7
Ireland
ServiceDock Comparisons
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All the data, information and experiences that we presented in this comparison were gathered from official vendor websites, marketing content available online, real-life experience from real clients as well as our own everyday use of every product by an expert. We put a lot of effort to extensively study each software, so we not only test it on our own, but we also compare our observations with experiences of other people from the B2B community.
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