What is better Surfboard or Kayako? When selecting the ideal Customer Support Software for your company our recommendation is that you assess the features, costs, and other important info regarding the product and vendor. Here, you can check the parallels and discrepancies between Surfboard (overall score at 8.0 and user satisfaction at 93%) and Kayako (overall score at 9.0 and user satisfaction at 95%).
You can also examine their particulars elements, such as tools, plans, rates, terms and conditions, etc. Moreover, read the terms carefully for information on extra charges, including, setup cost, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.
At the moment, the leading solutions in our Employee Scheduling Software category are: Wrike, Acuity Scheduling from Squarespace, monday.com.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
All the data, details and reviews that we shared in this comparison were collected from official vendor pages, advertising materials available online, real-life experience from real customers as well as our own everyday use of every product by an expert. We pay a lot of attention to extensively analyze each software, so we not only test it ourselves, but we also correlate our results with views of other users from the B2B community.
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