What is better Surfboard or CustomerSuccessBox? When choosing the proper CRM Software for your company our recommendation is that you assess the features, pricing, and other essential info concerning the product and vendor. Here, you are able to see the similarities and discrepancies between Surfboard (overall score at 8.0 and user satisfaction at 93%) and CustomerSuccessBox (overall score at 8.6 and user satisfaction at 95%).
You may also examine their particulars elements, for example features, plans, costs, terms and conditions, etc. Moreover, analyze the terms carefully for information on hidden costs, like, installation, separate helpdesk support, upgrade fees, disk space fees, and more.
In the event you have to quickly find the optimal Employee Scheduling Software according to our review team we advise you check out these products: monday.com, Wrike, Acuity Scheduling from Squarespace.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Please pay attention to the fact that while both Surfboard and CustomerSuccessBox may offer a reliable array of features every software may be created for a different business size. If you are analyzing various solutions you may want to give some attention to a company type they are meant for. Specific elements may scale up effectively for huge enterprises but if you have a small or medium business it’s often better to refrain paying for advanced functionalities that you may never use.
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