What is better SupportDesk or FocalScope? Comparing products for the top Customer Support Software doesn't have to be difficult. On our review platform, we enable you to match SupportDesk and FocalScope and promptly analyze their distinct features. We allow you to check their functions, supported devices, customer support, prices, terms, and much more.
You can even assess their overall score (7.4 for SupportDesk vs. 8.2 for FocalScope) and overall customer satisfaction level (100% for SupportDesk vs. N/A% for FocalScope). Devote time to examine your top options and see which one is ideal for your company. Likewise, you must check the software vendor’s credibility; can they be relied upon and will they still be operating a few years from now?
Users who don't have much time or need a advice from our experts might want to try out these top choices for the current year: .
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
Ticket Logging
Customer Database
Contact Database
Knowledgebase
QuickCalls
QuickViews
Workflow and Escalation Module*
Mobile & Tablet Support
Attach Documents
Noticeboard/News Feed
Professional – $45/month (On-Demand) / $1,200 (Onsite)
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
It may not always be sufficient to just compare SupportDesk and FocalScope against one another. While useful functionalities, pricing plans and user experience are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards merited by each solution. In many cases a less dominant solution may turn out to be a great choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which proves that regardless of lesser market popularity it’s a significant rival to the solutions that rule the market.
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