What is better ManageEngine SupportCenter Plus or Zoho Assist? Comparing products for the top CRM Software doesn't have to be difficult. On our review platform, it is possible to match ManageEngine SupportCenter Plus and Zoho Assist and quickly see their differences. We allow you to take a look at their functions, supported devices, level of support, pricing rates, terms, plus more.
You can even compare their overall score (8.6 for ManageEngine SupportCenter Plus vs. 8.5 for Zoho Assist) and overall customer satisfaction level (100% for ManageEngine SupportCenter Plus vs. 98% for Zoho Assist). Devote time to assess your leading alternatives and discover which one is best for your company. Similarly, you have to check the software vendor’s business viability; can you count on them and will they still be on the market a few years from now?
Our team put a lot of effort to review all popular products offered on the market, but among them these three deserved our special attention: .
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
No CRM Software will manate to solve all the requirements of a business. Even though main features of ManageEngine SupportCenter Plus and Zoho Assist are important you should also thoroughly explore the integrations provided by each product. Quote frequently your team will already be using various kinds of SaaS software in your company and it’s definitely more beneficial to choose software that integrate well with each other. With that approach you can ensure a smooth transfer of data between your teams and services, which can really reduce time spent on migrating between one software and the next.
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