What is better ManageEngine SupportCenter Plus or Salesforce Service Cloud? There is a wide range of CRM Software products available for businesses today. The ideal way to find out which product fits your needs best is to check them side by side. For instance, here you can review ManageEngine SupportCenter Plus and Salesforce Service Cloud for their overall score (8.6 vs. 9.6, respectively) or their user satisfaction rating (100% vs. 97%, respectively).
You can even compare their features and pricing terms and other useful data below. When matching products make sure you compare their corresponding functions and mark their differences to have a clearer picture of both deals. Similarly, remember to evaluate secondary features like security, backup, ease-of-use, and helpdesk support.
If you have to quickly identify the optimal according to our review team we advise you examine the following products: .
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both ManageEngine SupportCenter Plus and Salesforce Service Cloud were tested by a team of independent B2B experts who prepared a detailed analysis of all crucial aspects of each product. Their ultimate score was prepared by means of unique SmartScore model that gives an individual partial score to every component including: main functionalities, customer support, mobile device support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a product before coming up with its final rating.
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