What is better ManageEngine SupportCenter Plus or Salesforce CRM? When comparing ManageEngine SupportCenter Plus and Salesforce CRM, it is possible to see which CRM Software product is the more suitable choice. This ensures that your organization can get the most productive and useful application. You can examine the specifics, for example available tools, costs, plans offered by each vendor, offer stipulations, and many more
We also let you check their general scores to know which one appears to be better. ManageEngine SupportCenter Plus has 8.6 points for overall quality and 100% rating for user satisfaction; while Salesforce CRM has 9.7 points for overall quality and N/A% for user satisfaction. You can also find out which software company is more dependable by sending an email inquiry to both vendors and check which one replies without delays.
People who are pressed for time or want a suggestion from our team might want to take a look at these top choices for the current year: .
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
No CRM Software will be able to solve all the needs of a specific team. While core features of ManageEngine SupportCenter Plus and Salesforce CRM are obviously a priority you should also thoroughly analyze the integrations offered by each app. Very often you will already be using some other SaaS software in your company and it’s always wiser to go with products that integrate well with each other. That way you can guarantee a reliable exchange of data between your teams and services, which can significantly reduce time devoted to migrating between one solution and the other.
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