What is better ManageEngine SupportCenter Plus or Salesforce CRM? Choosing the right CRM Software for your organization is difficult with a lot of functions, choices, and terms to take note of. On the other hand, depending on our website will make it possible for you to cut down the selection steps by displaying all main solutions in one place.
For example, you can contrast ManageEngine SupportCenter Plus and Salesforce CRM for their functions and overall scores, in this case, 8.6 and 9.7, respectively. Furthermore, you can compare which product has superior general user satisfaction rating: 100% (ManageEngine SupportCenter Plus) and N/A% (Salesforce CRM) to learn which software is the better choice for your organization. Don’t simply buy the software with the cheapest price, but the service that offers the best value.
Currently, the leading products in our category are: .
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You don’t want simply a broad set of features and adjustable pricing from a reliable CRM Software. Almost as crucial as key features is a quality customer support. You want to ensure that when you have any questions about ManageEngine SupportCenter Plus or Salesforce CRM, or you face some problems, or maybe you’ll want to ask for a certain update or feature useful to your team you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to benefit from individual training or at least an FAQ you can use.
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