What is better Supportbench or MobileDay? Purchasing the right Customer Support Software product is as easy as assessing the good and low functionalities and terms offered by Supportbench and MobileDay. Here you can also match their general scores: 8.0 for Supportbench vs. 7.5 for MobileDay. Or you can check their general user satisfaction rating, 93% for Supportbench vs. 100% for MobileDay.
We suggest that you spend some time to analyze their specific functions and determine which one is the better choice for your business. What’s more keep in mind to factor in your company’s or industry’s special situation, such as, a multilingual app for a global team or a mobile platform to help you work away from your office.
Our experts made sure to prepare reviews of all popular Customer Support Software products that you can find on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
If you are still having second thoughts about which app will be best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how big is its online presence. For example, in case of Facebook Supportbench has 390 likes on their official profile while MobileDay profile is liked by 890 people.
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