What is better Supportbench or DiamanteDesk? A sensible way to find the correct Customer Support Software product for your company is to evaluate the solutions against each other. Here you can compare Supportbench and DiamanteDesk and see their features compared thoroughly to help you choose which one is the better product.
Similarly, you can compare their overall ratings, such as: overall score (Supportbench: 8.0 vs. DiamanteDesk: 8.0) and user satisfaction (Supportbench: 93% vs. DiamanteDesk: N/A%). Check their differences and similarities and discover which one outperforms the other. Similarly imagine how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
As of now, the most significant solutions in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
All the data, information and opinions that we offered in this table were collected from official company pages, marketing materials available online, real-life experience from real users as well as our personal hands-on use of every software by a professional reviewer. We do our best to extensively study every app, as a result we not only test it ourselves, but we also correlate our observations with experiences of other people from the SaaS community.
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