Supportbench
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket Management
- Workspaces
- Ticket Policies
- Automated Workflows
- Notifications
- Sentiment Analysis
- Real-Time Insights
- Agent Scoring
- Knowledge Base
- SLA Management
- Helpdesk Integrations
Pricing Info
Pricing Info
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
- 3 Agents
- Real-time notifications
- Email editor
- Customer sentiment analysis
- Customer health scoring
- Dashboards for high-risk customers
- Reports
- Team & Agent KPIs
- Salesforce integration
- Calendar
- Escalations management
- Surveys
Integrations
Integrations
Supportbench integrates with:
- Jira
- Slack
- Salesforce
- LiveChat
- Power BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Solutions, Payfirma, ePass Software
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Supportbench is an omnichannel customer support software to improve customer experiences.
Company Email
info@supportbench.com
Contact No.
Company's Address
Supportbench Services, Inc.
128 W Hastings St #300, Vancouver, British Columbia, V6B 1G8
Canada
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Open-Source
- Built on modern and most prospective technologies
- 3rd Party Integrations
- Full System Control via API
Pricing Info
DiamanteDesk is a free open-source support software. Contact the vendor for their enterprise pricing details and other information.
Integrations
DiamanteDesk integrates with the following business systems and applications:
- OroCRM
- Salesforce
- Sugar CRM
- Magento
- Wordpress
- PrestaShop
- Shopify
- eBay
- Amazon
- Jira
- YouTrack
- Redmine
- Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
Company Email
info@diamantedesk.com
Contact No.
Company's Address
DiamanteDesk
Kiev, Ukraine
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All the data, information and opinions that we offered in this table were collected from official company pages, marketing materials available online, real-life experience from real users as well as our personal hands-on use of every software by a professional reviewer. We do our best to extensively study every app, as a result we not only test it ourselves, but we also correlate our observations with experiences of other people from the SaaS community.
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