What is better DiamanteDesk or Kayako? Finding the most effective Customer Support Software product is all about assessing numerous solutions and figuring out the top program for your specific needs. Our unique process gives you a fast look at the general rating of DiamanteDesk and Kayako. For total quality and performance, DiamanteDesk scored 8.0, while Kayako scored 9.0. On the other hand, for user satisfaction, DiamanteDesk earned N/A%, while Kayako earned 95%.
Below you can also look at their characteristics, terms, plans, etc. to determine what software will be more appropriate for your needs. An important element to assess is if the software lets you to enable and disable limitations on different types of users to secure any confidential business data.
Currently, the leading services in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
If you are still having second thoughts about which product will be best for your company it may be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular a given solution is and how extensive is its online presence. For example, in case of Facebook DiamanteDesk has 3621 likes on their official profile while Kayako profile is liked by 10897 people.
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