What is better Sprinklr Service or Parature? Getting the appropriate Customer Support Software product is as straightforward as contrasting the solid and low features and terms offered by Sprinklr Service and Parature. Here it's also possible to match their general scores: 8.9 for Sprinklr Service vs. 7.2 for Parature. Or you can check their general user satisfaction rating, 97% for Sprinklr Service vs. 98% for Parature.
We suggest that you take some time to study their differences and decide which one is the better alternative for your organization. Likewise, bear in mind to consider your company’s or industry’s unique case, for example, a multilingual software for a global team or a mobile version to help you work in the field.
We did our best to prepare reviews of all popular Customer Service Software services offered on the market, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
If you are still having doubts about which app will be best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how extensive is its online presence. For example, in case of Facebook Sprinklr Service has 34769 likes on their official profile while Parature profile is liked by 1853 users.
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