What is better Sprinklr Service or Nilex Enterprise? You have such a wide range of Customer Support Software options in today’s market that choosing the right product may be overwhelming. On our comparison page, we let you examine the tool, stipulations, available plans, and more details of Sprinklr Service and Nilex Enterprise.
It’s also possible to examine their score (8.9 for Sprinklr Service vs. 8.0 for Nilex Enterprise) and user satisfaction level (97% for Sprinklr Service vs. N/A% for Nilex Enterprise). The scores and ratings offer you an overall idea how these two software products perform. Moreover, check if the solution can integrate with existing business apps to promote greater productivity.
In the event you would like to quickly locate the best Customer Service Software according to our experts we suggest you check out the following services: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
In the event you continue having second thoughts about which solution will perform best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how big is its online presence.For instance, if you analyze Sprinklr Service LinkedIn account you’ll see that they are followed by 383024 users. In case of Nilex Enterprise the amount of followers on their LinkedIn page is 257.
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