What is better Sprinklr Service or HaloITSM? Buying the most effective Customer Support Software product is all about assessing various solutions and figuring out the top program for your specific needs. Our exclusive system provides you with a brief look at the general rating of Sprinklr Service and HaloITSM. For overall quality and performance, Sprinklr Service scored 8.9, while HaloITSM scored 8.0. On the other hand, for user satisfaction, Sprinklr Service earned 97%, while HaloITSM earned 95%.
Below it's also possible to look at their features, terms, plans, etc. to find out which program will be more suitable for your company. One critical element to evaluate is if the application can enable and disable restrictions on various types of users to protect any critical company data.
In case you you would like to quickly locate the best Customer Service Software according to our review team we recommend you check out the following services: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
Every time you pick a product that you think will be an actual asset for your company you shouldn’t simply focus on what professionals have to say about it. Very often personal experience with the solution will vary, depending on your own preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every product to give you an immediate impression of how real users of Sprinklr Service and HaloITSM rate their experience with the solution. Our system is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you will get a complete and reliable overview of what other people think about every service. In this example Sprinklr Service has a total satisfaction rating at 97% while for HaloITSM 95% of users say they had an enjoyable experience with it.
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