What is better Sprinklr Service or eDesk? Assessing products for the top Help Desk Software does not always have to be hard. On our review platform, we enable you to match Sprinklr Service and eDesk and promptly analyze their differences. We allow you to check their features, supported devices, customer support, pricing rates, terms, plus more.
You can also assess their overall score (8.9 for Sprinklr Service vs. 8.0 for eDesk) and overall customer satisfaction level (97% for Sprinklr Service vs. 100% for eDesk). Take your time and examine your leading options and discover which one is ideal for your company. You should also check the vendor’s credibility; can you count on them and will they still be on the market in a few years time?
We did our best to prepare reviews of all popular Customer Service Software services that you can find on the market, but among them these three caught our special attention: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
If you continue having second thoughts about which app will work best for your business it might be a sound idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how big is its online presence. For instance Sprinklr Service Twitter account has currently 38846 followers. At the same time eDesk Twitter is followed by 76 people.
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