What is better Sprinklr Service or DeskXpand? We are here to improve the cumbersome process of reviewing Help Desk Software products for you. For instance, on this page you can examine the overall performance of Sprinklr Service (8.9) and compare it with the overall performance of DeskXpand (8.0). It's also possible to match their overall user satisfaction rating: Sprinklr Service (97%) vs. DeskXpand (98%).
Furthermore, lexamine their services carefully to find out which product can better address your company’s requirements. In general, any business solution has to let you to quickly check the big picture, at the same time allowing you immediate access to the details.
We realize that not all people have the time to examine a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Service Software category are: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Both Sprinklr Service and DeskXpand were tested by a panel of reliable B2B experts who carried out a detailed examination of all crucial elements of every app. Their ultimate score was prepared using our unique SmartScore model which calculates a separate partial score to each component including: main functionalities, customer support, mobile support, security, client satisfaction and market presence. We know useful features are not the only factor crucial to a company so we do our best to pay attention to all sides of a software before giving it a final rating.
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