What is better Splashtop Remote Support or ProProfs Chat? Buying the most effective Customer Support Software product is all about cross-checking numerous solutions and determining the top program for your specific needs. Our proprietary algorythm gives you a brief look at the general rating of Splashtop Remote Support and ProProfs Chat. For overall quality and performance, Splashtop Remote Support scored 8.9, while ProProfs Chat scored 8.5. On the other hand, for user satisfaction, Splashtop Remote Support earned 90%, while ProProfs Chat earned 100%.
Below you can also look at their features, terms, plans, etc. to see which program will be more appropriate for your situation. One key element to check is if the application lets you to toggle on/off permissions on different types of users to protect any confidential company data.
In case you you want to quickly decide on the top Remote Support Software according to our experts we recommend you try out one of these solutions: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
In case you continue having second thoughts about which software will work best in your case it may be a sensible idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular a given app is and how wide is its online presence. For example, in case of Facebook Splashtop Remote Support has 16112 likes on their official page while ProProfs Chat profile is liked by 23931 people.
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