What is better Splashtop Remote Support or Freshstatus? If you’re getting a tough time picking the right Customer Support Software product for your situation, it’s a good idea to compare and contrast the available software and discover which tool offers more benefits. For example, here you can examine Splashtop Remote Support (overall score: 8.9; user rating: 90%) vs. Freshstatus (overall score: 8.8; user rating: 95%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current situation. Working with a clear table to compare their features will significantly boost the chances of finding the appropriate product for your company. Take a closer look at other factors of the software like ease-of-use, adaptability, scalability, and pricing options.
If you need to quickly find the top Remote Support Software according to our review team we suggest you try out one of these solutions: ScreenConnect, Atera, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
Every time you select a solution that you think will work best for your team you shouldn’t simply pay attention to what professionals have to say about it. Very often individual experience with the software will vary, depending on specific preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every solution to give you an immediate overview of how real users of Splashtop Remote Support and Freshstatus estimate their contact with the app. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you will receive a comprehensive and credible overview of what other clients think about every software. In this example Splashtop Remote Support has a total satisfaction rating at 90% while for Freshstatus 95% of users say they had a positive experience with it.
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