What is better SoGoCX or ThoughtBuzz? If you’re getting a hard time deciding on the best Customer Experience Management Software product for your company, we suggest that you compare and contrast the available software and determine which solution offers more benefits. For instance, here you can compare SoGoCX (overall score: 9.2; user rating: 97%) vs. ThoughtBuzz (overall score: 6.3; user rating: 100%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current situation. Having a clear table to compare their features will significantly increase the possibility of getting the best product for your company. Pay attention to other areas of the software like intuitiveness, adaptability, scalability, and pricing plans.
At this time, the top services in our Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
Both SoGoCX and ThoughtBuzz were evaluated by a group of reliable SaaS experts who carried out a detailed analysis of all key elements of every service. Their total rating was prepared with unique SmartScore algorithm which calculates an individual partial score to every factor such as: main features, customer support, mobile device support, security, user satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only thing crucial to a company so we do our best to pay attention to all facets of a solution before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
