8×8 Call Center
NOAWARDS
YET
Pricing:
Starting from $12.9
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Serverless Architecture
- AES-256 Data Encryption
- Individual and Group Conversations
- Group Messaging
- Offline Messaging
- File Transfer
- User Groups
- Remote Desktop Sharing
- Message History
- Terminal Services Support
- Active Director and Domain Support
- LAN, WAN, VPN and VLAN Support
- Network Wide Group Policy Deployment
- Importing, Exporting and Pre-configuring User Settings
- Restricting User Access
Pricing Info
Pricing Info
Softros LAN Messenger offers three enterprise pricing licenses for users to choose from:
- $12.95 per user license
- $855 per site license
- $2,350 per worldwide license
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use LAN messaging application for safe, secure and effective intra-office communication. It does not require a server to run and is very easy to install.
Company Email
general@softros.com
Contact No.
Company's Address
Softros Systems, Inc.
2972 Columbia St., Ste 4641
Torrance, CA 90503
USA
Softros LAN Messenger Comparisons
Popular Softros LAN Messenger Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Almost as important as functionalities and user support level are pricing packages made available by Softros LAN Messenger and 8x8 Call Center. Although cost should not be a deciding element it’s definitely an important thing to consider. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up if your business develops. Make sure you don’t select packages that have complex features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can often benefit from special pricing. You should also check out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to spend any money and gives you a practical overview of what it’s like to work with Softros LAN Messenger and 8x8 Call Center.
Page last modified